Key Performance Indicators (KPIs)
- Completion rate or the percentage of cases completed against the number assigned in the year
- Cycle time or time taken for an investigation in a case to be completed
- Prosecution rate or the percentage of cases prosecuted against the number completed in a year
- Conviction rate or the percentage of cases convicted in court against the number prosecuted in a year
ACC's performance is internally monitored by the Monitoring and Evaluation (M&E) Branch. Short and detailed inspections are two monitoring tools to oversee the performance of ACC's divisional and integrated offices. Director Generals and Directors of ACC Headquarters carry out these inspections. The M&E Branch evaluates regularly these inspection reports and submits the key findings to the ACC Chairman.
During the short inspections, the inspectors look into such issues as, availability of officers and employees, complaints received, enquires, cases under investigation, cases under trial, cash account, prevention activities, major lapses/bottlenecks etc. They provide comments and recommendations against each and every category. Progress towards the implementation of recommendations is assessed in the subsequent detailed inspections.
In addition to the detailed examination of the above issues, special emphasis is given to office and personnel management during detailed inspections. This includes office security, office accommodation, maintenance of attendance book, list of activities of officers, performance assessment of employees, various registers, and monthly reporting of performance.
As part of monitoring of the Headquarters' performance, the Commission reviews the activity of each Wing once a week. The Director General of the concerned Wing remains present the specific date and time at the office of the Chairman to give updates about the Wing's performance and respond to queries of the Commission.
However, the Commission has approved an inspection policy to institutionalise internal oversight of the performance of the Headquarters, divisional and integrated district offices. The Policy stipulates inspection of each functional unit by whom at which frequency. The Commission will prepare an inspection calendar for each year in order to ensure frequencies of inspections stipulated in the Policy.
As per the Inspection Policy, Inspection Unit of the Pending Matters and Inspection Wing will examine different units at least once a year; Directors will inspect respective Branches at least once in every six months; and the Director Generals will look into own wings at least once in every six months at the Commission's Headquarters.
At the field level, Divisional Directors will inspect the respective Integrated District Offices at least once in every three months.
Fighting internal corruption
The Commission is determined to rein in illegal practices and corruptions of its officers and staffs. Within the auspices of Rule 19 (1) of the Anti Corruption Commission Rules 2007, the Commission has constituted a permanent Internal Anti-Corruption Committee, led by its Chairman, to constantly monitor, supervise, complain, inquire, and investigate into any corruption allegations against the ACC officials and to make recommendations for taking legal and departmental actions against the corrupt staff. As for example of its determination against staff corrupt practices, the Commission assigned the Rapid Action Battalion (RAB) to investigate into corruption allegation against a Deputy Director of the ACC in 2011. Based on its investigation, RAB submitted charge-sheet against the officer, which is undergoing trial in court.